Terms and Conditions

1. Acceptance of Terms

Welcome to the Strathcona Pharmacy website (strathconarx.ca). By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

These terms apply to all visitors, users, and anyone who accesses the website. Your continued use of the site following any changes to these terms constitutes acceptance of those changes.

2. Description of Services

This website is operated by Strathcona Pharmacy Ltd., a community pharmacy located in Calgary, Alberta. Our website provides:

• General information about our pharmacy and the services we offer
• Educational content about pharmacy services including compounding, minor ailments prescribing, travel health consultations, medication reviews, and free delivery
• Online forms to request prescription refills or transfers
• Contact information and our location details

This website is for informational purposes only and is not intended to be a substitute for professional medical or pharmaceutical advice, diagnosis, or treatment.

Always consult with a qualified healthcare provider or pharmacist in person regarding any medical conditions, medications, or health concerns. Never disregard professional advice or delay seeking it because of something you have read on this website.

3. No Pharmacist-Patient Relationship via Website

Using this website, submitting a contact form, or requesting a prescription refill does not establish a pharmacist-patient relationship. A professional healthcare relationship with our pharmacists is established only through in-person consultations at our pharmacy location.

We encourage you to visit us at Unit 6A, 5555 Strathcona Hill SW, Calgary, AB T3H 1S2 or call us at 403-255-8114 to receive personalized pharmaceutical care.

4. Prescription Refill and Transfer Requests

Our website allows you to submit requests for prescription refills or transfers. Please understand that:

• Submitting a request is not a guarantee. A submission through our online form is a request only, not a confirmed order or approval.
• We will confirm by phone. Our pharmacy team will contact you to verify your request, confirm details, and let you know when your prescription is ready for pickup or delivery.
• Refills are subject to authorization. All prescription refills are subject to having valid refills remaining and any applicable legal or professional requirements.
• Transfers require verification. Prescription transfers from other pharmacies require verification and coordination between pharmacies.
• No online payments. We do not accept online payments. This is not an e-commerce website. Payment is collected in-person at the pharmacy or upon delivery.

For urgent medication needs, please call us directly at 403-255-8114 rather than using the online form.

5. Accuracy of Information

We make reasonable efforts to ensure the information on this website is accurate and up to date. However, we make no warranties or representations about the accuracy, completeness, or reliability of any information on this site.

Information about services, hours of operation, or other details may change without notice. For the most current information, please contact us directly.

Health-related content on this website is provided for general educational purposes. It is not tailored to your individual circumstances and should not replace advice from your pharmacist, physician, or other healthcare provider.

6. Intellectual Property

All content on this website — including text, images, graphics, logos, icons, and the overall design — is the property of Strathcona Pharmacy Ltd. or its content suppliers and is protected by Canadian and international copyright laws.

The Strathcona Pharmacy name, logo, and branding are trademarks of Strathcona Pharmacy Ltd.. You may not use, reproduce, distribute, or display any of our trademarks or copyrighted material without our prior written consent.

You are welcome to view and print pages from this website for personal, non-commercial use, provided you do not modify the content and keep all copyright notices intact.

7. Limitation of Liability

To the fullest extent permitted by law, Strathcona Pharmacy Ltd., its owners, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use of or inability to use this website
• Any errors, omissions, or inaccuracies in the website content
• Any unauthorized access to or alteration of your personal information
• Any actions taken based on information from this website

This website is provided "as is" without warranties of any kind, either express or implied.

8. External Links Disclaimer

This website may contain links to external websites that are not operated by us. These links are provided for your convenience and reference only. We have no control over the content, privacy policies, or practices of third-party websites.

The inclusion of any link does not imply endorsement or recommendation by Strathcona Pharmacy. You access external websites at your own risk, and we encourage you to review the terms and privacy policies of any site you visit.

9. Privacy

Your privacy is important to us. Any personal information you provide through this website (such as through contact forms or prescription request forms) is handled in accordance with our Privacy Policy.

We are committed to protecting your personal health information in compliance with Alberta's Health Information Act (HIA) and other applicable privacy legislation. Please review our Privacy Policy for details on how we collect, use, and protect your information.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Alberta, Canada, and the federal laws of Canada applicable therein.

As a licensed pharmacy in Alberta, we operate under the oversight of the Alberta College of Pharmacy (ACP) and comply with the Pharmacy and Drug Act, the Health Professions Act, and all other applicable regulations.

Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts of Alberta, Canada.

11. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to this page.

We encourage you to review this page periodically. Your continued use of the website after any changes indicates your acceptance of the updated terms. The "Last Updated" date at the top of this page shows when these terms were most recently revised.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us: